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Reimbursement for credit card support

    Hello, the project I was supporting by credit card did not reach its goal.  To get a reimbursement, the instruction in "My wallet" says "You can retrieve the amount on your wallet by providing your bank account informations." Is it possible for you to simply reverse the credit card charge? 

    1 reply

      As no help is available for my original question, I wish to ask a different question.  I would like to transfer the amount in my wallet to another project, but I do not see a way to do this.  Can it be done?  I see a way to pay by credit card and that is all.  


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