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What happens when a project you've donated to is cancelled?

    Hi,

    One of the projects I contributed to has cancelled their crowdfunding campaign, however the money I contributed still appears as "held" on my credit card. What do I have to do to get my money back? Do I cancel my contribution or should I wait for the money to be credited and how long does that normallly take. Thanks!

    3 replies

    • Serial Ululer

    Hello Jessie,

    There was a small bug on the platform, it's now fixed ! You should receive an e-mail with all the information you need :)

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